Return ANY Product, at ANY Time

When you shop with NorthStar Nutritionals, you’re permanently protected by our 100% Gold Standard Guarantee. As a part of that, we guarantee simple returns whenever the time’s right for you.

That means you can return ANY product, at ANY time, for ANY reason…no questions asked.

Our team at NorthStar Nutritionals is confident you’ll be completely satisfied with your purchase. If you aren’t, simply follow this quick process and receive a full refund of the product price.

To return an unopened box of products, simply write REFUSE-RETURN TO SENDER on the package and give back to the postal service.

Otherwise please follow these instructions:

  1. Place any unopened* NorthStar Nutritionals bottles you wish to return in a box.
  2. Insert a note with your full name and email address so your account can be located.
  3. Write the following on the front of the box:

    NorthStar Nutritionals Returns
    1900 Industrial Park Rd

Arrange for the box to be shipped with a postal carrier like UPS, Fed-Ex, or the USPS.
Please allow 14-21 business days for any refunds to be processed.