We have a strict anti-spam policy!
We know how important your privacy is to you so we guarantee that we will NEVER sell your e-mail address. Please note you can remove yourself from our list at any time. We supply a link at the bottom of each e-mail to manage your subscription to the Guide to Good Health e-letter. We also provide you with a mailing address to contact us if you have any problems.
To manage your order by mail or for any other ordering issues, write us at:
NorthStar Nutritionals
PO Box 913
Frederick, MD 21705-0913 USA
Or take a moment to fill out our customer service contact form: https://northstarnutritionals.com/contacts/
When you place an online order with us, we collect your e-mail address, land address, and sometimes telephone number. This information may be used by NewMarket Health, LLC for service, editorial, and marketing purposes. We will sometimes share your information with third-party vendors who assist us with the preparation and mailing of our editorial and marketing communications, and with order fulfillment facilities. We will also occasionally provide your land address to carefully screened partners or third-party companies for the purpose of contacting you with news about relevant products or publications. We will never rent or sell your telephone or fax number or e-mail address to any third party.
We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics. The cookie itself does not contain any of your personal information, so it does not jeopardize the privacy of your activities or the security of the transactions you place at our sites; We simply log this information in order to provide a more customized experience when visiting the site.
We have implemented Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting northstarnutritionals.com or its products are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email our abuse department. We will immediately investigate all allegations made related to unsolicited messages.
For any other questions or concerns, please call us at 800-913-2592 (outside of the US, call 443-353-4354), or fill out our customer service form.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|
| CART |
The association with your shopping cart. |
|---|
| CATEGORY_INFO |
Stores the category info on the page, that allows to display pages more quickly. |
|---|
| COMPARE |
The items that you have in the Compare Products list. |
|---|
| CURRENCY |
Your preferred currency |
|---|
| CUSTOMER |
An encrypted version of your customer id with the store. |
|---|
| CUSTOMER_AUTH |
An indicator if you are currently logged into the store. |
|---|
| CUSTOMER_INFO |
An encrypted version of the customer group you belong to. |
|---|
| CUSTOMER_SEGMENT_IDS |
Stores the Customer Segment ID |
|---|
| EXTERNAL_NO_CACHE |
A flag, which indicates whether caching is disabled or not. |
|---|
| FRONTEND |
You sesssion ID on the server. |
|---|
| GUEST-VIEW |
Allows guests to edit their orders. |
|---|
| LAST_CATEGORY |
The last category you visited. |
|---|
| LAST_PRODUCT |
The most recent product you have viewed. |
|---|
| NEWMESSAGE |
Indicates whether a new message has been received. |
|---|
| NO_CACHE |
Indicates whether it is allowed to use cache. |
|---|
| PERSISTENT_SHOPPING_CART |
A link to information about your cart and viewing history if you have asked the site. |
|---|
| POLL |
The ID of any polls you have recently voted in. |
|---|
| POLLN |
Information on what polls you have voted on. |
|---|
| RECENTLYCOMPARED |
The items that you have recently compared. |
|---|
| STF |
Information on products you have emailed to friends. |
|---|
| STORE |
The store view or language you have selected. |
|---|
| USER_ALLOWED_SAVE_COOKIE |
Indicates whether a customer allowed to use cookies. |
|---|
| VIEWED_PRODUCT_IDS |
The products that you have recently viewed. |
|---|
| WISHLIST |
An encrypted list of products added to your Wishlist. |
|---|
| WISHLIST_CNT |
The number of items in your Wishlist.
|
|---|
