Before contacting us, please review the FAQ's page to see if your question has already been addressed. Thank you.

Address for placing orders:
NorthStar Nutritionals
PO Box 970
Frederick, MD 21705

Address to send returns:
Sisk Fulfillment
Attn: Returns Department
1900 Industrial Park Drive
Federalsburg, MD 21632

For general customer service questions:
1-800-913-2592 or 443-353-4354
Monday - Friday, 8:00 AM - 11:00 PM EST
Saturday, 10:00 AM - 8:00 PM EST
Send us an email

NorthStar Nutritionals' Customer Service
702 Cathedral Street
Baltimore, MD 21201

Send us an email

Need to return a product? It's easy... and now even easier! You no longer need a Return Authorization number.

You may return the unused portion of the product AT ANY TIME if you are not satisfied. You will be refunded the cost minus shipping charges.

Simply fill out the return form included in your package and enter a reason for each item being returned and enclose the return form with your merchandise. Affix the pre-addressed return shipping label, located on reverse side of the packing slip, on a securely packaged carton.

Please call us at 1-800-913-2592 or 443-353-4354 if you have any questions. But remember, it is no longer necessary to call us and get a Return Authorization.


*Discount cannot be combined with any other offer. For Auto-Delivery Service orders, the discount applies to the first shipment only.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Consumers are cautioned to read all labels and follow all directions. You should always consult with your physician before using these or any such products. Pregnant or lactating women, or anyone with any illness should consult with their medical doctor prior to taking these products.