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FAQs
QUESTION: Why are NorthStar
brand vitamins better than other brands?
ANSWER: NorthStar
Nutritionals' formulations were created using the latest scientific studies
as the basis for the types of ingredients and the amounts that go into our
products. Many companies use only trace amounts of the ingredients used in much
higher quantities in scientific studies. NorthStar works hard to make sure
you're getting the right amounts of the ingredients, making it worth the time
and money you invest in your health. Our 5-Star Pledge of Excellence ensures
every product in the NorthStar Nutritionals line stands apart. This five-fold
assurance of quality and value promises you:
- One of the
industry's most generous guarantees -- 60 full days to decide if the product is
right for you.
- The knowledge and
support of our 5-member panel of doctors and advisors.
- The no-hassle
convenience and value of our SMARTShip Savings Plan.
- The freshest, most
potent, and highest quality ingredients in easy-to-absorb forms.
- Safety and
satisfaction to rival any company in the supplement industry.
The 5-Star Pledge
is the corner-stone of the NorthStar Nutritionals difference. It's a difference
you'll notice -- one that will earn your trust and confidence from the very
first time you try any one of our safe, innovative and effective nutritional
solutions for your good health.
QUESTION:
What are the dosage requirements?
ANSWER: Each supplement will have different
dosages, which are included on the label for each product. Customers
are asked to follow label instructions unless otherwise directed by their
physician.
QUESTION: Does the company offer
bulk or lot discount pricing for buying levels?
ANSWER: Bulk discount
pricing is available for licensed health professionals in the U.S. only.
For more information, please call us at 1-800-311-1950.
QUESTION: What
should I do when the package or seals are broken?
ANSWER: Should your package arrive damaged
or tampered with, do not take the supplements. Please call us at 1-800-311-1950
or 203-699-2956 immediately for return authorization information. We will
be happy to replace it for you.
QUESTION: Can I return the unused portion of
the product if I am not satisfied?
ANSWER: Yes. You may return the unused
portion of the product WITHIN SIXTY DAYS OF PURCHASE if you are not satisfied.
You will be refunded the cost minus shipping and handling charges. Please call
us at 1-800-311-1950 for return authorization information.
QUESTION: Should
I check with my doctor before I take these nutrients?
ANSWER: As with any change to your diet, we
recommend you speak with your health care professional before starting any new
nutritional program.
QUESTION: Do you
offer gift certificates for these products?
ANSWER Not at this time.
QUESTION: If I eat
properly, do I need to take vitamins?
ANSWER: Most of us don't get
sufficient levels of all the nutrients needed to keep our bodies functioning at
optimal levels. Notice we said OPTIMAL levels. You certainly can get by on less
than perfect nutrition, but you won't feel and perform your best. Our modern
lifestyles include less fresh food and more processed ones, which are often
depleted of important nutrients. Supplements are an easy way to add on that
extra level of nutrition we might be missing. But remember, supplements are just
that - an addition to, not a replacement for - what you are already eating.
QUESTION: When is the
best time to take supplements? Can they be taken together?
ANSWER: Here at NorthStar, we designed our
supplements to be compatible with each other AND with your active lifestyle.
They can be taken together. Unless otherwise stated on the bottle, the
supplements can be taken whenever it is most convenient to you. It's best if
they are taken at the same time each day. If you take them on an empty stomach
and experience any sort of digestive discomfort, you can try splitting them up
evenly throughout the day with meals.
QUESTION: Why can't I
take one pill a day to get everything I need?
ANSWER: Although many companies
might try to convince you that you can get a whole day's worth of vitamins in
one tablet, in reality that's not possible. Think of all the vitamins, minerals,
fatty acids, herbs and other components that can make you healthier, and you'll
realize there is no way to fit them into one tablet. There is also a finite
amount of nutrients that can be absorbed at once, which is why many of our
products are designed to be taken more than once a day |
